ADA Information

Tickets, Seating & Companion Seating

Accessible seating is available for all events held at the Amerant Bank Arena.  Each level of the arena is equipped with accessible seating.  Floor seating is subject to change depending on seating configurations for various events.  Designated seating for wheelchair users, guests who are visually or hearing impaired as well as those guests with limited mobility have the opportunity to purchase seats until such seats are sold out.

Three companion seats may be purchased for each seat sold to a disabled guest. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space. Limited additional companion seating will be held until the day of the event or until seating is sold out, whichever happens first. There is no guarantee that any companion tickets will remain unsold and available.

If you have obtained tickets in non-accessible seating and require the accessible features of these seating locations, or would like to purchase accessible seating, please contact the Amerant Bank Arena Box Office at (954) 835-SHOW (7469) to make arrangements in advance. Accessible seating exchanges may not be made for tickets purchased through third-party vendors, brokers or other sources outside of the Amerant Bank Arena Box Office or SeatGeek.

Please be advised that the Amerant Bank Arena personnel reserve the right to take appropriate action against individuals who fraudulently obtain wheelchair and companion seats.


TOPS provide a door-to-door service for those individuals who are unable to use the Broward County Transit buses.  TOPS carriers use mini-vans, sedans, lift-equipped vans and small buses to transport guests.  Limited TOPS Service in Broward County is available by calling 954-357-8400 or visiting the TOPS website.

Wheelchair & Walker Storage

For any guest who wishes to transfer from walker or wheelchair to a seat, we will store your item behind you in the ADA Section. Our Event Staff will check in walkers, if needed.

Wheelchair Escorts

Wheelchair escorts are available to any guest who have limited mobility and need assistance getting to/from their seat.  Upon arrival please notify the nearest Event Services Team Member that you would like a wheelchair escort.  Our wheelchair escort will then meet the guest at the entrance and assist the guest to their seat.  Please be aware that the staff nor the wheelchair will remain with you during the event.  Arrangements will be made between the Event Services Team Member and the guest to return with a wheelchair escort at the end of the event or any other time you would prefer.

American Sign Language Interpreter

Amerant Bank Arena is happy to provide you with an ASL interpreter for any concert or event with two weeks notice. Please call our show line at 954-835-7469 to request an interpreter. We will work with the show and location of your seats for the proper placement of the interpreter.

Contact Us

For any other questions or concerns relating to our ADA services, please contact Amerant Bank Arena at (954) 835-7000 or email

To purchase accessible seating please visit If ALL accessible seats are sold out, please contact the venue at (954) 835-SHOW (7469).